Help zone

Terms & Conditions

TERMS & CONDITIONS We only accept payment through Paypal. We have FREE shipping within the USA. Our jewelry is made in Scotland and delivery time is 3-4 weeks. We are unable to expedite shipping! You may return any item in its original condition and packaging within three days of having received your order for a full refund. All goods returned are at the senders expense. A refund of shipping costs will only be considered if the return is a result of our error. Notification of faulty goods should be made within three days of the goods being received. All goods supplied by us are subject to manufacturing tolerances and are warranted as being suitable for the purpose for which they are designed, under fair conditions. Our liability under this warranty will be limited to the replacement, free repair or issue of credit against goods acknowledged by us to be faulty, providing such faults have not be caused by your misuse, negligent handling or improper care of the goods. Inspect any received package thoroughly before accepting/signing for it. If the package appears to have suffered shipping damage, keep the original shipping carton, promptly contact the shipping company for a damage inspection report and request that the shipping company return the merchandise. Under these circumstances, do not return the merchandise yourself. If you do need to return any goods, please remember to wrap the package securely as it may not be possible to offer a refund or replacement on goods which are damaged during return transit, and send it to: Thistle House 1446 Claret Court Fort Myers, FL 33919